HHVI spearheads vital efforts supporting vulnerable and fuel-poor households across the UK through their Healthy Homes Solutions Vulnerability Initiative by clearing the path to support for those most in need.
This mission to simplify access to essential support services required careful multi-stakeholder communications.
HHVI faced the complex task of communicating multi-faceted support services to vulnerable residents whilst developing professional partnerships with Local Authorities and Housing Associations. They needed to translate intricate processes and technical information into clear, accessible communications that would work for all stakeholders.
We jointly developed a comprehensive suite of communications materials that transformed complex support systems into clear, actionable information:
THE RESULTS
In partnership with Healthy Homes Solutions, we developed communications that have delivered significant improvements across multiple areas:
WHY + HOW WE DID IT
The transformation from complex systems to clear communications has fundamentally enhanced HHVI’s ability to reach and support vulnerable residents whilst strengthening partnerships with local authorities and housing associations. This new foundation of accessible, effective communication continues to drive positive change in vulnerable communities across the UK.
Through our partnership with Healthy Homes Solutions and the ongoing refinement of these materials, we maintain our shared commitment to ensuring that vital support services remain accessible to those who need them most. The success of this project and our partnership with HHVI demonstrates the impact that clear, thoughtful communication can have on delivering essential services to vulnerable populations.
MORE DESIGN STUDIES
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PO Box 9a
Belvedere House,
Basing View
Basingstoke
Hampshire
RG21 4HG
Give us a call: 01256 614921
Registered Address: Unit 1, The New Warehouse, Libby’s Drive, Stroud, Gloucestershire, GL5 1RN | Company no. 08228374
